Return policy
The consumer reserves the right to return to purchase products online within 14 days. To facilitate the transaction he / she must complete the return form available on the store's website (CLICK HERE). We would also like to inform us by phone at: 210-32 43 189 COMMUNICATION INFORMATION
Customer may choose to change to another product or complete refund (including shipping costs). In the event of a refund, he must provide comments on the return form with all account details (account number or IBAN, name of beneficiary) and Return shipping costs are charged to the customer. In case of change to another product it should indicate the code of the other product in the comments and shipping costs are charged to the customer.
Products for change should be sent to: 14 Lykourgou & Piraeus 1 (in gallery), Athens 10552
The product must be in its original packaging, which should be in an excellent condition as for the product.
In the event of a defective product, the buyer must notify within 24 hours of receipt of the order and make known its intention to change product or refund.Shipping costs to the company will be charged to the customer while costs to the customer, in case of replacement, are borne by the company.Consumers can return defective products that were purchased electronically at the Lykourgou 14 & Piraeus 1 store (in gallery) in Athens, always carrying the order number and purchase receipt and only with the intention of replacing it with another product of their choice.
In case of wrong order shipping costs are borne by the company.
In the event of damage to the product at the fault of the buyer (eg serious damage to the cut, broken parts) the change will not be accepted.
The goods travel with the responsibility of the customer.
The products you buy are of excellent quality and durability. Please observe the rules of maintenance and proper use to maximize durability.
For any question, clarification or information, please contact us by clicking HERE.